Frequently Asked Questions
Can I cancel my booking?
Yes – please refer to our terms and conditions.
Can I book for more than 8 passengers?
Yes it is possible for us to cater for larger groups of more than 8 passengers. Please call us for availability and to enquire for prices and bookings.
How early do I need to book my airport transfer?
We recommend you book your airport transfer a minimum of 12 hours in advance online or on the phone. In many cases we are able to provide vehicles on shorter notice so please call us and check availability.
Are your prices per vehicle or per person
All prices are per vehicle.
What airports do you cover?
We cover all major London Airports which include mainly Gatwick & Heathrow, but do also cover Stansted, Luton and London City Airport.
Are there any hidden charges?
No. The price you see is the price you pay. Credit card surcharges, if any, are shown upfront before you book online.
Are you a licenced company?
Yes, we are registered by Reigate & Banstead Borough Council.
What types of vehicles do you use?
We have a range of vehicles ranging from Saloons, Estates, MPV’s and Depending on Availability MPV+ vehicles which can cater for upto 8 passengers.
How long have you been in business?
Our management team have been in the passenger logistics and transportation business for over 15 years.
Can I pay in cash?
We encourage online payment through the website while making your booking.
Can I pay by credit or debit card?
Yes. You can pay by all major credit/debit cards directly on the website, we encourage this method of payment.